E-ISSN 2651-3455 (Online) | ISSN 2630-5593 (Print)
Volume : 4 Issue : 3 Year : 2021

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Burnout of Healthcare Professionals Working in Covid-19 Contact Tracing Teams [anatol j fm]
anatol j fm. Ahead of Print: ANATOLJFM-77200 | DOI: 10.5505/anatoljfm.2021.77200

Burnout of Healthcare Professionals Working in Covid-19 Contact Tracing Teams

Buğu Usanma Koban
Hilmi Şahin Family Healthcare Center, İstanbul,Turkey

INTRODUCTION: Upon detection of the first Covid-19 positive cases in Turkey; contact tracing teams were formed by the Ministry of Health, for home follow-up of patients and their close contacts. The objective of this study is to determine the burnout level of healthcare professionals who worked in these teams and the factors affecting it.
METHODS: Healthcare professionals working in the contact tracing teams in Istanbul between March-November 2020 were included. The questionnaire created over Google forms was shared with the teams in all districts in Istanbul. In the first part of the questionnaire, working conditions during the pandemic and the psychosocial effects of the pandemic were questioned. In the second part, the data obtained via Maslach Burnout Scale were analyzed statistically.
RESULTS: Of the 485 participants, 350 were female (72.2%), 135 (27.8%) were male; 57.7% of them were dentists, 10.3% were physicians and 17.9% were nurses/midwives/health officers. Weekly average working time was 35.36±16.78 hours. The group with the highest emotional exhaustion and depersonalization was dentists (p=0.001 and p=0.00). Emotional burnout increased as the duration of working (p=0.005). While having a pre-pandemic chronic disease did not significantly affect the level of burnout (p=0.93); having had Covid-19 infection increased burnout score (p=0.025). Being away from home and experiencing disruption in the care of relatives significantly increased emotional exhaustion (p=0.009, p=0.005, respectively).
DISCUSSION AND CONCLUSION: Factors affecting burnout in healthcare workers are psychosocial problems rather than intense working conditions. Providing social and psychological support to healthcare professionals and their families can be effective for dealing with burnout.

Keywords: Covid-19, burnout, contact tracing



Corresponding Author: Buğu Usanma Koban, Türkiye
Manuscript Language: English
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